Last Updated on 11 November 2021
You are required to submit Your information at the time of making an online purchase on the Website. Book my Casino uses an online payment gateway that is operated by a third party and the information that You share with Book my Casino is transferred and shared with such third party payment gateway operator. The said operator may also have access to Your online purchase history/details that You make from the Website.
Extremely sensitive information like Your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and You should exercise discretion on using the same.
Phishing: Identity theft and the practice currently known as "phishing" are of great concern to Book my Casino. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Account login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Service Providers: We may employ third party companies and individuals to facilitate our Service, to provide the Services on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processing, web analytics and improvement of the Site's features) or to assist us in analysing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Book my Casino Partners: We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.
You may need to provide Book my Casino Your Personal Information during the course of using some services of the Book my Casino, for instance, creating a User ID, provide information in Your account while registering on the Website, or provide financial information while making an online purchase, upload content, participate in any online survey or contest, communicate with Book my Casino's customer service by phone, email or otherwise, provide reviews for the content available on the Website.
Book my Casino collects only such Personal Information that Book my Casino believes to be relevant and is required to understand You or Your interests. Book my Casino collects Your Personal Information in order to record, support and facilitate Your participation in the activities You select, track Your preferences, to provide You with a customized Website experience, to notify You of any updated information and new activities and other related functions offered by Book my Casino, keep You informed about latest content available on the Website, special offers, and other products and services of Book my Casino, to assist You with customer service or technical support issues, to follow up with You after Your visit, to otherwise support Your relationship with Book my Casino or to prevent fraud and unlawful use.
In an effort to make our Website effective, certain information may be collected each time you visit the Website. Such information may be stored in server logs. These encrypted statistics do not identify you personally, but provide us the information regarding your visit to the Website and the type of user who is accessing our Website and certain browsing activities by You. This data may include: IP address of Your server from where the Website is being accessed, the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.), the operating system of Your system and the Website You last visited before visiting to our Website. The duration of Your stay on our Website is also stored in the session along with the date and time of your access. These data are used by Book my Casino to understand the use and number of user visiting the Website. Some of the information related to the Website and Your visit to the Website may be shared by the sponsors, investors, advertisers, developer, strategic business partners of Book my Casino and some associates in order to enhance and grow our business and the Website but we assure that these information will never include any of Your Personal Informations.
BOOK MY CASINO may send booking confirmation, itinerary information, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the User at the time of booking; BOOK MY CASINO may also contact the User by voice call, SMS or email in case the User couldn't or hasn't concluded the booking, for any reason what so ever, to know the preference of the User for concluding the booking and also to help the User for the same. The User hereby unconditionally consents that such communications via SMS and/ or voice call by BOOK MY CASINO is (a) upon the request and authorization of the User, (b) transactional and not an unsolicited commercial communication as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The User will indemnify BOOK MY CASINO against all types of losses and damages incurred by BOOK MY CASINO due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by the User on BOOK MY CASINO with respect to the intimations mentioned above or due to a wrong number or email id being provided by the User for any reason whatsoever.
The User expressly agrees that use of the services is at their sole risk. To the extent Book my Casino acts only as a booking agent on behalf of third party service providers, it shall not have any liability whatsoever for any aspect of the standards of services provided by the service providers. In no circumstances shall Book my Casino be liable for the services provided by the service provider. The services are provided on an "as is" and "as available" basis. Book my Casino may change the features or functionality of the services at any time, in their sole discretion, without notice. No advice or information, whether oral or written, which the User obtains from Book my Casino or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. If the User does not agree with any of the terms above, they are advised not to read the material on any of the Book my Casino pages or otherwise use any of the contents, pages, information or any other material provided by Book my Casino. The sole and exclusive remedy of the User in case of disagreement, in whole or in part, of the user agreement, is to discontinue using the services after notifying Book my Casino in writing.
Book my Casino strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Book my Casino adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Book my Casino stores Your personal data.
Book my Casino is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.
Notwithstanding anything contained in this Policy or elsewhere, Book my Casino shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Book my Casino and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
The user agrees that there can be exceptional circumstances where the service operators like the airlines, hotels, the respective transportation providers or concerns may be unable to honour the confirmed bookings due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies, government decisions, operational and technical issues, route and flight cancellations etc. If Book my Casino is informed in advance of such situations where dishonour of bookings may happen, it will make its best efforts to provide similar alternative to its customers or refund the booking amount after reasonable service charges, if supported and refunded by that respective service operators. The user agrees that Book my Casino being an agent for facilitating the booking services shall not be responsible for any such circumstances and the customers have to contact that service provider directly for any further resolutions and refunds. The User agrees that in situations due to any technical or other failure in Book my Casino, services committed earlier may not be provided or may involve substantial modification. In such cases, Book my Casino shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of Book my Casino against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User. Book my Casino shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as acts of God, fire, strikes, embargo, acts of government, acts of terrorism or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the user affected will be promptly given notice as the situation permits. Without prejudice to whatever is stated above, the maximum liability on part of Book my Casino arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any loss, damage or additional expense whatsoever beyond the amount charged by Book my Casino for its services. In no event shall Book my Casino and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Book my Casino website(s) or any other channel . Neither shall Book my Casino be responsible for the delay or inability to use the Book my Casino websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Book my Casino website(s), or otherwise arising out of the use of the Book my Casino website(s), whether based on contract, tort, negligence, strict liability or otherwise. Book my Casino is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages.
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